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FAQ

Q: Where is my order shipped from?
A: We will arrange for you to ship from our three warehouses in Shenzhen, Guangdong, China according to your order address.

Q: How many payment methods can I choose?
A:homeonlinemall online store currently only accepts PayPal payment methods, Through PayPal, you can pay with a credit card, debit card, or bank account balance.

Q: How can I return the goods?
A: After you receive the goods, if you are not satisfied with our products, you can contact our customer staff, and we will have a dedicated staff to handle your return request.

Q: Where is your physical store?
A: We don't have a physical store, and our products are only sold in online stores.

Q: How long can I receive the order after the order is paid?
A: Because the addresses of different orders are different, we can't give you an exact time. But your order will be sent out within 2-3 days and delivered to your order address within 5-9 days.

Q: How much do I need to pay for my order?
A: In our online store, you only need to pay the actual cost of the products in your order. If your order amount is less than $129, you also need to pay $9.9 for shipping. If it exceeds $129, we will deliver you free of charge.

Q: How can I get in touch with you?
A: For your order please contact email: service@homeonlinemall.com

If you have any queries, Please contact us by phone, email, or form. We will reply soon.

 
E-mail: service@homeonlinemall.com